Our Response to COVID-19

Our branch lobby services are available for walk-in visits.

As we continue to transition to a new normal together, we are committed to serving your needs with a focus on safety, convenience and excellent service.

We are also still offering our enhanced drive-thru services for cashiers checks, money orders and cash advances, when service from your vehicle is preferred.

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Our current branch health and safety measures include: 

  • Masks are in use inside the branch by both members and employees.

  • Employees are practicing hand cleaning hygiene and can use gloves when needed.

  • Our team is sanitizing hard surfaces and office equipment throughout the day and between members.

  • Hand sanitizers stations and wipes are available for members.

  • We have a “Keep the Pen” policy in place in our drive-thru to prevent cross-contamination. 


Other Ways to Manage Your Account

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Surcharge Free ATMs

You also have access to over 55,000 surcharge-free ATMs worldwide using the Allpoint network.
 

Online and Mobile Banking

Online and Mobile banking is available 24/7 and allows you to view your accounts, transfer money, deposit checks, and open a new account or loan application.
 

Unlimited Remote Transfers

You are no longer restricted to six remote transfers from your savings accounts. Remote transfers include Online Banking transfers, phone requests for share to share transfers, cashiers checks payable to a third party, and wire transfers to a third party.

We're here to serve and support you with our Member Advantage Programs.

We understand that you or a family member might need extra support as we transition to a new normal together and begin the recovery from the impact of COVID-19. Our team is here to help you with financial resources and programs to support your needs.
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 

Additional Member Assistance


Increased Mobile Deposit Limits
To help with social distancing measures for COVID-19 and reduce your need to visit a branch for deposits, we have increased our Mobile Check Deposit Limits in our Mobile App.

Your Funds are Insured
Members Choice Credit Union is well-capitalized and financially strong. Further, your funds are federally insured by the National Credit Union Administration (NCUA)(Opens in a new Window) to at least $250,000 and backed by the full faith and credit of the United States Government. Being federally insured by NCUA means your deposits are safe and secure, regardless of what is going on in the market. Read more about deposit insurance.

Beware of Scams and Fraud
Unfortunately, some people and companies are taking advantage of the fears surrounding the spread of the virus. Do not let fear cloud your judgment when accessing links from emails and social media. Remember that Members Choice will never reach out to ask for your personal information (like your account number or pin) by phone, text or email. Report any suspicious activity on your Members Choice by calling us at 281.398.9900
 

 
For Additional Questions About our COVID-19 Response

Disclosures

If not currently a Members Choice member, a $5 deposit is needed to establish membership. All memberships are subject to approval including credit approval.