More information about unauthorized WalMart.com card transactions
Due to an increase in reports of unauthorized transactions from Walmart.com and to protect our members, our card vendor has blocked transactions with this merchant. Based off our review, Walmart.com is intercepting and reversing some transactions.
We want to reassure you that any unauthorized charges from Walmart.com you may see on your account will be reversed. We are actively working with Walmart.com to resolve on your behalf. In some cases, we may need to reach out for additional information if it’s required to complete the resolution.
Your account safety and peace of mind are our top priorities. You may continue to use your current card and it will remain active during this time.
We know this is an inconvenience and really appreciate your patience. If you have additional questions, you can drop us a secure message in online banking. Call volumes may be higher than normal, but we are getting to all call backs as soon as possible.
Ways to manage your card in online banking, anytime
Under the "Accounts" menu you can go to "Manage My Cards" to find the controls to temporarily block or unblock your card, or to setup card transaction alerts. Debit card activity alerts notify you of transactions made with your debit card, helping you monitor for fraud and manage your spending. These alerts can be customized to notify you of specific types of transactions, such as those above a certain dollar amount, etc. By receiving these alerts, you can quickly identify and address any unauthorized or suspicious activity on your account.
