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Contact Us

We’re here to help answer your membership or account questions

We are currently experiencing higher than normal call volumes. It is best to email memberservices@mccu.com or message through our live chat on the website and a representative can return the call.
 
  • How to reset your password
  • How to setup notifications
  • How to update your contact information
  • How to add an external account to transfer fund
  • How to link another financial institution account
 

Phone | Email | Fax

Main Phone Number

281.398.9900
Routing Number: 313083196

Audio Response

(For balances and recent transactions; account information required)
281.398.9900 option 2

Fax

281.754.5046 Fax
281.754.5063 Loan Fax
281.754.5046 Wire Transfer Fax

Lost or Stolen Cards

For Visa Debit Card 877.703.5024 option 2
For Visa Credit Card 800.449.7728 

Bill Pay Customer Service 

888.918.7501

Mortgage Phone Numbers 

281.754.1103 Lending

281.754.1101 Servicing

You can send an email to Member Services anytime at memberservices@mccu.com. If you wish to discuss account sensitive information please send us a message through Online Banking.
 

Addresses

Main Office Physical Address

18211 Katy Freeway 
Houston, TX 77094
(between Barker Cypress & Greenhouse)
 

Mailing Address

PO Box 219751
Houston, TX 77218

Mortgage & Home Equity Payments

Members Choice Credit Union
Mortgage Servicing Department
PO Box 219277
Houston TX 77218-9277


Send us a message

Your feedback about your experiences at Members Choice is important to us!  Please take a moment to let us know how we are doing or to submit your questions. We want to hear your comments, suggestions, and kudos!
 
If you wish to discuss account sensitive information please send us a message through Online Banking.



 
 
 
 

Online Banking Frequently Asked Questions